Reference

ion77 Privacy Policy for Your Account

Q: Can I ask to change or erase my data?

Yes. Send your request through live chat, WhatsApp or privacy@ion77.xyz. We confirm account ownership first, then explain which records can be corrected, erased or retained for operational and legal needs.

Your account data, wallet records and device signals are handled under this Privacy Policy before you open the lobby, from DANA receipt checks to session protection.

Account dataDANA receiptsDevice sessionsCookie choices

Browse lobby Read FAQ

Privacy Rules for DANA and QRIS

ion77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy explains which data we collect, why we collect it, and how long we keep it when you open an account, enter the lobby, or send a wallet request. We record account details you submit, device and browser signals, payment references from DANA, OVO,

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GoPay and QRIS, plus support messages you send to our team. Access to some features depends on local law, and we apply that wording when checking eligibility or account availability. You can update basic profile details from Account > Profile, check active logins at Account >
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Security > Active Sessions, and ask us to correct records that are incomplete. We do not sell your personal data; we use it to operate your account, prevent account misuse, process payment checks and answer privacy requests.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Reach Us About Privacy

Privacy questions should reach the people who can check your account record, not a generic inbox. Our team is available every day from 09:00 to 01:00 WIB through live chat, WhatsApp and [email protected]. Have your registered phone number ready, and include the payment rail involved if your request concerns DANA, OVO, GoPay or QRIS.

Team online

Live chat

Use live chat from the lobby footer when you need a same-session privacy check. We may ask you to confirm your phone number and last login time before discussing account data.

WhatsApp support

Send privacy requests through our WhatsApp channel between 09:00 and 01:00 WIB. For wallet-related data, include whether the record came from DANA, OVO, GoPay or QRIS so we can trace it faster.

Email requests

Email [email protected] for correction, access or deletion requests that need written handling. We respond with the account steps required and may ask for extra verification before changing stored details.

DATA HANDLING

How We Handle Indonesia Data

Clear handling matters when your account touches payments, game activity and device access in one place.

Account setup data

When you open an account, we collect the details you submit, such as name, contact number and login credentials.

Payment record checks

DANA, OVO, GoPay and QRIS records are stored as transaction references, time stamps and status markers.

Device and session signals

We log device type, browser, IP range and active session markers when you enter the lobby.

Cookie controls

Cookies help keep you signed in, remember language settings and measure whether a page loads correctly.

Retention periods

We keep account and payment records only for operational, dispute and legal needs.

Correction requests

If your phone number, email or profile detail is wrong, contact us with the affected field and your registered account…

Privacy Questions Before You Join

Before you open an account, you should know what data we ask for, how payments are logged, and how to contact us when something needs changing. These answers focus on the Privacy Policy that applies to your account, wallet records, device access and support messages on ion77.

We collect the account details you enter, login credential records, contact data and verification markers. We also create account IDs that connect your wallet requests, support messages and lobby sessions to the correct profile.

We store payment references, time stamps, status markers and wallet channel names so we can match each request to your account. We do not use those records for unrelated sales or public display.

Cookies keep your session active, remember basic preferences and help us measure whether pages load correctly. You can adjust non-essential cookies after login through Settings > Privacy > Cookie Choices.

Yes. Send your request through live chat, WhatsApp or [email protected]. We confirm account ownership first, then explain which records can be corrected, erased or retained for operational and legal needs.

Your session may remain visible if you do not log out. Use Account > Security > Active Sessions to close unknown sessions, and avoid saving passwords on a phone used by other people.

We keep support messages long enough to handle your privacy request, payment query or account dispute. After the record is no longer needed, access is restricted or the record is removed from active tools.

Our support team handles the first response from 09:00 to 01:00 WIB, then escalates account changes when needed. Email [email protected] for written requests that need a clear paper trail.

ion77 Privacy Policy for Your Account

Reach Us About Privacy

Live chat

WhatsApp support

Email requests

How We Handle Indonesia Data

Account setup data

Payment record checks

Device and session signals

Cookie controls

Retention periods

Correction requests

Privacy Questions Before You Join

01 What data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay or QRIS details?

03 How do cookies affect my privacy?

04 Can I ask to change or erase my data?

05 What happens if I use a shared phone?

06 How long do you keep support messages?

07 Who answers privacy requests at ion77?

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